The Crucial Role of Accredited Training in the Assistance and Therapy Animal Industry

Author: Vanessa Solomon GradDip.PortMgmt GradDip.StratLead GradDip.Mgmt(Learn) GradCert.Ed(P-10) GradCert.Ed(Sust) GradCert.Adult LLN B.Music(Hons) AdvDip.HRMgmt AdvDip.MkngComm Dip.Gov Dip.VET Dip.TDD Dip.WHS Cert4.TAE Cert4.MH Cert4.SBEdSupp

In Australia, the Vocational Education and Training (VET) system plays an essential role in ensuring that workers are equipped with the skills, knowledge, and competencies necessary to maintain professional standards. One area where accredited training is particularly important is in the growing field of assistance and therapy animals. While the allure of short, unaccredited (and often fully online without a facilitator) courses is tempting for some, the comprehensive nature of accredited training programs is vital to ensuring not only the welfare of animals but also the safety of clients and the general public.

Accredited Training: Setting the Standard

Accredited training programs are formally recognised by government and industry bodies, ensuring that they meet national standards and align with workforce demands. These programs offer qualifications listed on the Australian Qualifications Framework (AQF), such as Certificates, Diplomas, Advanced Diplomas, and Graduate Diplomas, which are widely recognised and respected across industries.

For individuals working with assistance and therapy animals, accredited training programs provide a level of rigor and standardisation that unaccredited courses simply cannot match. Accredited programs are regulated, to ensure robust assessment strategies, practical components, and ongoing industry engagement, ensuring that graduates not only understand the theory behind their work but can also competently apply it in real-world settings. In the assistance animal industry, where the stakes involve both human and animal welfare, this level of competency is non-negotiable.

According to Thompson and Mackinnon (2021), the use of accredited training ensures that individuals are “better prepared for the complexities of modern work environments and understand the ethical, practical, and safety considerations of their role.” In the context of working with assistance animals, this translates to improved outcomes for both clients and the animals themselves.

Unaccredited Courses: The Risks and Shortcomings

While unaccredited courses may offer a faster route to completion, they often lack the comprehensive scope of accredited training programs. These courses, frequently marketed as “quick and easy,” appeal to those seeking to enter the field quickly but can fall short of equipping learners with the skills they truly need. More concerning, unaccredited training may not include mandatory components such as workplace health and safety, the understanding of animal welfare laws, or ethical considerations; all of which are essential when working in the assistance and therapy animal industry.

The absence of these critical elements increases risks not only to the handler but also to the client and the general public. Poorly trained handlers may unknowingly engage in practices that endanger the well-being of the animals, which can lead to behavioral issues or ineffective support for clients. Jones and Taylor (2020) argue that the lack of regulation in unaccredited training can “lead to gaps in competency that are particularly concerning in industries involving vulnerable populations.” In this case, those vulnerable populations include both people with disabilities and the animals trained to assist them.

Ensuring Public, Client, and Animal Safety

Accredited training in fields related to assistance and therapy animals incorporates extensive practical experience, allowing handlers to work in controlled environments under the watchful eye of suitability qualified industry, training and assessment professionals.  This ensures that they are fully equipped to manage the behaviour of animals in various settings and under different conditions. Safety, both for the handler and the general public, is a major focus of these programs. For instance, understanding how to respond to an assistance animal’s stress signals or knowing how to navigate public spaces with a working animal are skills taught in accredited programs that are often absent in shorter, unaccredited options.

Furthermore, accredited training programs ensure compliance with Australian laws and standards. The National Disability Insurance Scheme (NDIS) and most support organisations rely on accredited professionals to meet industry expectations and uphold safety and ethical standards. This connection between accredited training and industry expectations is not just about individual qualifications; it is about protecting the broader public interest.

Linking Accredited Training to Broader Industry Standards

In Australia, accredited training is a cornerstone of workforce development. The assistance and therapy animal industry, as with many others, depends on workers who are both qualified and competent. This competence is crucial for professionals who interact with clients requiring high levels of care and attention. The VET system, through its accredited programs, ensures that professionals are equipped with the necessary tools to perform their roles effectively.

Accredited training programs also serve as a means of maintaining quality assurance in the industry. Because these programs are regularly reviewed and updated to reflect industry changes, professionals who undergo accredited training are well-prepared for evolving standards and best practices. Smith and Brennan (2019) note that “accredited training provides an essential link between the education sector and industry, ensuring that learning outcomes align with real-world requirements.”

In industries where the safety of vulnerable people and animals is at stake, this alignment is crucial. Professionals working with assistance animals not only need to understand animal behavior and training techniques but also need to be aware of the legal, ethical, and social implications of their work. Accredited training ensures that these professionals are accountable to the highest standards.

Conclusion

The importance of accredited training in the assistance and therapy animal industry cannot be overstated. While unaccredited courses may seem like a convenient shortcut, they often fail to provide the necessary breadth and depth of training required to ensure safety and professionalism in this critical field.

As the demand for assistance and therapy animals continues to grow, so too does the need for qualified professionals who have undergone rigorous, accredited training. This is not only about achieving competence but also about ensuring that the industry as a whole continues to operate at the highest possible standard.

References:

  • Jones, M., & Taylor, P. (2020). Training and competency in animal-assisted therapy: A review. Australian Journal of Disability Services, 12(4), 45-59.
  • Smith, J., & Brennan, K. (2019). Vocational education, industry standards, and workforce development. Journal of Training and Education, 18(3), 102-114.
  • Thompson, L., & Mackinnon, R. (2021). Accredited vs. unaccredited training in high-risk industries: A comparative analysis. Journal of Vocational Training, 22(2), 67-78.

About the Author: Vanessa is a dedicated vocational education and training specialist and consultant based in Queensland with a passion for animals and a wealth of lived experience with disability. As a devoted animal lover and foster carer, she brings a compassionate approach to everything she does, integrating her love for animals into her professional life. Vanessa’s background in education, combined with her deep commitment to animal welfare, allows her to create enriching learning experiences that inspire her students and foster a deep respect for animals and their needs. Her unique perspective and heartfelt dedication make her a true advocate for both accessible education and animal care, creating lasting impacts on everyone she works with.

Multilingual Assistance Animal Law Translations – Bridging the Gap Between Legislation and Community Understanding

Multilingual Assistance Animal Law Translations – Bridging the Gap Between Legislation and Community Understanding

The Working Animals Federation of Australia (WAFA) proudly announces the release of the nation’s first set of translations of assistance dog legislation in multiple community languages, a ground-breaking initiative aimed at improving awareness, reducing discrimination, and ensuring accessible public spaces for all Australians with assistance animals.

This pioneering project represents a critical step toward inclusivity and accessibility for individuals who rely on assistance animals, enhancing understanding and compliance with existing laws. Language barriers have often been cited as a factor in instances where individuals with assistance animals encounter refusal of access or misunderstandings about their rights. With translations now available, community members from diverse linguistic backgrounds will have easier access to clear information on assistance dog laws, helping eliminate barriers and foster respect for the essential support these animals provide.

The translated resources cover critical aspects of assistance animal law, including public access rights, responsibilities, and protections for assistance animal handlers. WAFA’s initiative will support local businesses, transport providers, and service venues in better understanding and adhering to legal requirements, which mandate unhindered access for people with assistance dogs.

Launching these translations is an essential step in bridging the gap between legislation and community understanding. Our goal is to empower individuals with assistance animals by ensuring that people from all backgrounds can fully understand and uphold their rights, ultimately creating a more inclusive and compassionate Australia.

WAFA will work with multicultural centres, local councils, and advocacy organisations to distribute the translated materials widely and support community events that promote awareness. These documents are also available for download via the WAFA website, and for access via the WAFA Quick Links QR Code. This initiative aligns with WAFA’s ongoing commitment to promoting the rights of working animals and their handlers while fostering a more inclusive society.

The Working Animals Federation of Australia is dedicated to advancing public understanding and respect for working animals and their indispensable roles. As the national advocate for the rights of working animals and their handlers, WAFA remains committed to ensuring that these translations reach communities that need them most, thereby promoting a more equitable, accessible, and inclusive Australia.

For more information on the new assistance animal law translations or to download resources, please visit www.workinganimals.com.au

The Benefits of Therapy Animals in Schools

Author: Angela Huckel B.Ed.(Primary), BMus, Cert4.TAE, Cert4.VN

In recent years, the concept of incorporating therapy animals into school environments has gained significant traction. These specially trained animals—often dogs, but sometimes cats, rabbits, or even miniature horses—are brought into educational settings to support students’ emotional and psychological well-being. The benefits of therapy animals in schools are numerous, impacting students, staff, and the overall school environment.

Emotional Support

One of the primary advantages of therapy animals is their ability to provide emotional support. Many students experience anxiety, stress, or social challenges that can hinder their academic performance and overall well-being. The presence of a therapy animal can create a calming atmosphere, helping students feel more relaxed and secure. When students interact with these animals, they often experience a reduction in anxiety levels, which can lead to improved focus and engagement in learning activities.

Enhanced Social Skills

Therapy animals can also play a vital role in helping students develop social skills. For children who struggle with communication or social interaction, these animals serve as non-threatening companions. Students can practice verbal and non-verbal communication skills while engaging with the animals. Moreover, therapy animals can encourage peer interactions, as students often bond over their shared interest in caring for and playing with the animals. This socialisation can lead to increased friendships and a more inclusive school environment.

Improved Academic Performance

The presence of therapy animals can have a positive impact on academic performance as well. Studies have shown that students who engage with therapy animals often demonstrate improved concentration and motivation in their studies. The calming effect of these animals can help reduce distractions and foster a more focused learning environment. Additionally, therapy animals can be incorporated into educational activities, making learning more interactive and enjoyable. For example, reading programs that involve therapy dogs encourage reluctant readers to practice in a non-judgmental setting, boosting their confidence and literacy skills.

Support for Students with Additional Needs

Therapy animals are particularly beneficial for students with additional needs. These animals can help facilitate communication and social interaction for students with autism, ADHD, or other developmental challenges. The unconditional love and acceptance that therapy animals provide can help these students feel more comfortable in their school environment, allowing them to engage more fully with their peers and educators. Furthermore, the sensory experiences associated with petting and interacting with animals can be therapeutic, helping to regulate emotions and sensory processing.

Fostering a Positive School Climate

Incorporating therapy animals into schools can foster a more positive and compassionate school climate. When students, teachers, and staff witness the benefits of therapy animals, it promotes a culture of empathy and understanding. This can lead to decreased bullying and increased cooperation among students. Moreover, therapy animals often become a beloved part of the school community, providing a shared point of connection that transcends typical student interactions.

Conclusion

The integration of therapy animals into schools offers a multitude of benefits, from emotional support and improved social skills to enhanced academic performance and a positive school climate. As educators and administrators continue to explore innovative ways to support student well-being, therapy animals stand out as a powerful and effective resource. By recognising the profound impact these animals can have, schools can create a more inclusive, supportive, and nurturing environment for all students.

About the Author: Angela is a warm and passionate primary school and music teacher based in Queensland, who truly believes in the power of therapy animals to enhance the school experience. With a big heart for animals and a genuine love for teaching, she enjoys exploring the many ways therapy animals can positively impact students’ well-being and learning. Throughout her career, Angela has taken on various roles, including support coordinator and veterinary nurse, which have enriched her understanding of both education and animal care. She brings a wealth of experience to her classroom, where she inspires her students to learn and grow while fostering a love for animals and music.

How Assistance Dogs Can Support People Living with Dementia

How Assistance Dogs Can Support People Living with Dementia

Author: Gwenda Darling, Assistance Dog Handler and Aged Care Advocate

Council of Elders 2024. Gwenda is wearing a pink jacket, with her assistance dog Redleigh at her feet.

Assistance dogs have long been trusted companions, offering not only loyalty and a range of support for people facing health challenges, including dementia. With the onset of dementia, the loss of memory, language, and even independence can be challenging for both the individual and their family. Assistance dogs can play a unique role in maintaining a sense of routine, companionship, and safety for people living with dementia. However, as with any support option, there are considerations to keep in mind, and this approach may not be ideal for everyone.

What is Dementia?

Dementia is a general term used to describe a decline in cognitive function severe enough to interfere with daily life and activities. It is not a specific disease but rather a collection of symptoms associated with memory loss, difficulty with language and problem-solving, impaired judgment, and changes in behaviour. Alzheimer’s disease is the most common cause of dementia, but other types include vascular dementia, Lewy body dementia, and frontotemporal dementia, each with its own underlying causes and symptoms. Dementia primarily affects older adults, but it is not a normal part of aging, and it can progress at different rates in different people. Early signs often include forgetfulness, difficulty finding words, and confusion about time or place, which may gradually lead to more severe impairments. While there is no cure, treatments, therapies, and supportive care can help manage symptoms and improve quality of life for those affected.

How Assistance Dogs Benefit People with Dementia

  1. Routine and Structure

Assistance dogs require consistent feeding, walking, and grooming. For people living with dementia, the responsibility of caring for a dog can create a daily rhythm. This structure can foster a sense of purpose, which is particularly beneficial as dementia can lead to feelings of confusion and aimlessness. Even if someone is unable to fully manage dog care independently, the presence of a routine can be grounding.

  1. Emotional Support and Companionship

Dementia often brings on feelings of isolation and anxiety, and companionship becomes incredibly important. Assistance dogs provide constant, non-judgmental company, reducing loneliness and giving a reason for emotional connection. Studies have shown that simply petting a dog can increase levels of oxytocin—a hormone associated with love and trust—and decrease stress hormones, which can help ease mood swings and anxiety.

  1. Safety and Security

Many assistance dogs are trained to support their owner’s safety by recognizing signs of confusion or anxiety. They can guide individuals away from potentially dangerous situations, such as crossing a street without awareness or wandering out of the house. Some dogs can even be trained to retrieve emergency phones or press alert buttons in case of a crisis, offering family members reassurance of added safety.

  1. Encouragement of Physical Activity

Physical activity benefits cognitive health and helps delay dementia progression. Having a dog can encourage people with dementia to get outside for a walk or to engage in gentle play. This activity promotes blood flow to the brain, supports a healthy sleep routine, and can improve overall well-being.

  1. Social Connection

An assistance dog can be a great icebreaker for social interaction. Engaging in conversation about the dog’s breed, personality, or behaviour can create natural social opportunities. This can be beneficial when isolation is common for those living with dementia, helping individuals and caregivers alike to stay socially connected.

Considerations Before Getting an Assistance Dog for Dementia

While the benefits are significant, there are important factors to think about before introducing an assistance dog to someone with dementia.

  1. Level of Comfort with Animals

Not everyone is comfortable around animals, and the presence of a dog could potentially cause more distress. If someone with dementia has had little or negative experience with animals, it’s essential to consider whether a dog would be calming or distressing.

  1. Stages of Dementia

As dementia progresses, there is a risk of the individual becoming unable to interact with or care for the dog appropriately. In later stages, they may forget the dog’s name or purpose, potentially leading to confusion or even frustration. While family or caregivers can help manage the dog’s needs, they should be prepared for the extra responsibility.

  1. Mobility and Health Concerns

Some people with dementia may have other physical disabilities or health issues that limit their ability to interact with a dog safely. Assistance dogs are often lively and require exercise, but if mobility is an issue, it’s essential to ensure that someone else can support these activities for the dog.

  1. Compatibility with the Living Environment

Assistance dogs need a suitable living environment. If the person lives in a small apartment or a facility that doesn’t allow animals, it may be difficult to incorporate a dog into their life. Additionally, if they move to a different care setting, there may be restrictions on keeping the dog with them.

  1. Financial and Time Commitment

Assistance dogs come with costs, from food and grooming to veterinary care. There may also be upfront costs related to training, depending on the organisation or provider. The time and energy needed for upkeep, whether by the individual or their caregivers, is another practical consideration.

Why an Assistance Dog May Not Benefit Everyone with Dementia

An assistance dog may not be the right fit for everyone. For some, the presence of a dog could lead to increased stress or confusion, especially if the person does not fully understand the purpose of the dog. Additionally, some individuals may lack the physical or cognitive ability to interact safely and consistently with the animal. In such cases, alternative therapeutic animals or interactions, such as visits from trained therapy dogs, may provide similar benefits without a full-time commitment. Short, supervised visits can offer companionship, reduce anxiety, and create joyful moments without the added responsibility of full-time care.

Final Thoughts

For the right individual, an assistance dog can be a profoundly supportive companion, helping to maintain a quality of life, structure, and emotional support that many living with dementia seek. However, this decision should involve careful consideration, an understanding of the individual’s needs, and a realistic assessment of whether the family or caregivers can take on this added commitment. When chosen thoughtfully, assistance dogs can make a meaningful difference in the lives of people with dementia and their families.

About the Author: Gwen is a dedicated member of the Aged Care Council of Elders, providing valuable insights to the government on aged care and promoting ageing well. With a career spanning over 50 years in both government and non-government organizations, Gwenda is a Palawa woman deeply committed to justice for Elders, particularly within the aged care system. Her extensive leadership roles include CEO of Anaiwan Aboriginal Land Council, Chairperson of Gandangarra Local Aboriginal Land Council, and Director of Hunter Aboriginal Children’s Services. Diagnosed in her late 50s with younger onset (behavioural-variant frontotemporal) dementia, Gwenda has become an advocate for dementia awareness and participates actively in research.

Gwen lives independently at home with the support of her assistance dog, Redleigh, whom she trained under the auspices of the National Assistance Animal Training Group. Redleigh provides essential companionship and assistance, forming a strong, supportive team with Gwenda as she continues her advocacy work for respectful, trauma-informed care for First Nations Elders.

The Working Animals Federation of Australia would like to congratulate Gwen for her nomination as NSW Senior Australian of the Year for 2025.

Announcing Australia’s First Assistance Animal Ambassador Course

Announcing Australia’s First Assistance Animal Ambassador Course

We are excited to announce the launch of Australia’s first free online Assistance Animal Ambassador Course, designed to educate handlers, trainers, businesses, and community members about the legalities surrounding assistance animals in Australia. This comprehensive course covers federal, state, and territory laws, and how these laws intersect to protect the rights of both assistance animal handlers and the public.
 
 
Written and verified by industry professionals and legal experts, this course provides a reliable resource for understanding the complexities of assistance animal regulations. Whether you are an assistance animal handler, a business owner, or a member of the community, this course will help you understand your rights and responsibilities under Australian law, particularly regarding the identification of assistance animals and recognising their public access rights.
 
The course is now live on our website and is a valuable tool for anyone unsure about the legalities involving assistance animals. Completing this course will not only equip participants with essential knowledge but will also allow them to display our Assistance Animal Ambassador logos and receive a certificate of completion.
 
Best of all, this course is completely free of charge. We extend our gratitude to our alpha and beta testers, whose valuable feedback over the past 12 months has been instrumental in refining the course.
 
For more information and to enroll in the course, please create a free membership account at www.workinganimals.com.au.